My Hotel Concierge is Revolutionizing Guest Experiences with an Experiential Platform
Hands-Free Revenue for your Hospitality Business
Welcome To My Hotel Concierge
My Hotel Concierge is a Digital Concierge and Experiential marketplace for hotels, resorts, and vacation rentals to drive revenue, refocus staff on high-value tasks, and enhance the guest and employee experience.
My Hotel Concierge revolutionizes hospitality and tourism with innovative, cost-effective solutions.
What We Do
Discover the Soul and Culture of Places through Experiences.
Hotels see more return when investing in creating cherished memories and experiences.
Our Solutions
Experiential Platform & Marketplace
Manage all Experiences, Restaurant Reservations, Special Events, Wellness Programs, Cabanas, Event Spaces, and more, within your Branded Marketplace that is fully integrated with your website.
LEARN MOREAmplify Your Brand!
Highlight your brand and focus on what makes it unique.
Revenue Generating Guest Service Directory & Guidebooks
Drive Revenue
- Onsite Amenities & Experiences
- Restaurant, Bars, Happy Hour
- Room service
- Event Advertising
- Special Events
Reduce Costs
- No more print and binders, meet sustainability goals
- Sales & Marketing, Front Office, Concierge time and effort
- Reduce guest wait times
- Centralized training tool
- Reduce time with vendors, let us handle it
An Experiential Ecosystem That Makes Your Property Thrive!
Unlock Revenue from Short Term Rentals, Locals, Tourist Boards, and other hotels.
- Attract visitors from near and far.
- A new way to develop customer loyalty.
- Increase experiential revenue
- Partner with other properties to offer services to their guests.
What our clients say
Providing guests recommendations of experiences is a must-have for any lodging or hospitality organization that is looking to provide guests with service above and beyond accommodations. Within a couple days, OwnOutdoors had a white-labeled web app for us to deploy in our welcome packets to our guests. They also helped design and print our fridge magnets with a custom QR code! One of the best parts of the project was that the onboarding process was a super easy lift with minimal to no effort on our end.
It has been a pleasure working with OwnOutdoors on implementing their Digital Concierge. It was super simple and seamless to implement without any disruption to staff. Hotels/Resorts should not pass up the opportunity to improve the guest experience and operational efficiency.
OwnOutdoors built and White Labeled our Digital Concierge, added our restaurants, and designed our signage with minimal to no effort on our end. We drive traffic to our F&B using the solution, but guests also book things to do and other services on the platform. A win-win-win for all!"
OwnOutdoors customized a Digital Concierge for each of our front desk agents which helps our agents recommend things to do nearby. It also helps minimize wait times :) and we even get paid a commission!
Our partnership with OwnOutdoors has been exceptional from start to finish. Their enthusiasm and commitment to delivering outstanding service are truly unmatched. Beyond their top-tier service, they offer an excellent product that has significantly enhanced our operations. We’ve seen a noticeable increase in excursions thanks to their quick and seamless booking process, making it easier for our guests to secure experiences. Their prompt responses and professional approach made collaboration effortless, and seamlessly integrating our brand assets was essential to achieving our desired results. We highly recommend OwnOutdoors to anyone seeking innovative and reliable solutions.
As a Concierge, the OwnOutdoor Digital Concierge platform is an invaluable tool. Not only can I use it for the ability to book instantly on behalf of my guests, but it also makes for a great informational source. They created a one page guide with QR codes that the guests can scan and book also. In addition they have recommended vendors for transportation, flowers, grocery delivery and more! This is definitely a service that any concierge, front office, and more should consider to improve the guest experience.
It has been a pleasure working with OwnOutdoors on implementing their Digital Concierge. It was super simple and seamless to implement without any disruption to staff. Hotels/Resorts should not pass up the opportunity to improve the guest experience and operational efficiency.
Liz Wittig
Hilton Marketing Director
Providing guests recommendations of experiences is a must-have for any lodging or hospitality organization that is looking to provide guests with service above and beyond accommodations. Within a couple days, OwnOutdoors had a white-labeled web app for us to deploy in our welcome packets to our guests. They also helped design and print our fridge magnets with a custom QR code! One of the best parts of the project was that the onboarding process was a super easy lift with minimal to no effort on our end.
Jan Vanco
AndesSTR General Manager
OwnOutdoors built and White Labeled our Digital Concierge, added our restaurants, and designed our signage with minimal to no effort on our end. We drive traffic to our F&B using the solution, but guests also book things to do and other services on the platform. A win-win-win for all!"
Kara Lundgren
Cambria General Manager
OwnOutdoors customized a Digital Concierge for each of our front desk agents which helps our agents recommend things to do nearby. It also helps minimize wait times :) and we even get paid a commission!
Michelle Lubczanski
Kimpton Surfcomber Front Office Manager
Our partnership with OwnOutdoors has been exceptional from start to finish. Their enthusiasm and commitment to delivering outstanding service are truly unmatched. Beyond their top-tier service, they offer an excellent product that has significantly enhanced our operations. We’ve seen a noticeable increase in excursions thanks to their quick and seamless booking process, making it easier for our guests to secure experiences. Their prompt responses and professional approach made collaboration effortless, and seamlessly integrating our brand assets was essential to achieving our desired results. We highly recommend OwnOutdoors to anyone seeking innovative and reliable solutions.
Shay Renee
Ladera Resort, Director of Sales and Marketing
